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BBR Catalogue | Help and FAQ | Privacy Policy

Help and FAQ

Privacy Policy

Who is collecting information?

The BBR Catalogue is operated by BBR Distribution as a trading activity of BBR Solutions Ltd, who is the data controller.

Please be aware that BBR currently provides links to other websites that we believe offer useful information and services for our customers. We are not responsible for the privacy policies and procedures maintained by these external sites, including whether they collect and sell personal information about users. We suggest contacting these sites directly for information on their data collection policies, as these linked websites are not covered by this privacy statement.

What information does BBR collect from me?

In accordance with the UK Data Protection Act 1998, we limit the collection and use of personal information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.

We store the Internet Protocol (IP) address of your computer when you visit our website. We use your IP address to help diagnose problems with our server, to administer our website, and to gather broad demographic information.

Does the BBR Catalogue use cookies?

Our online catalogue does not use cookies of any kind.

How does BBR use my information?

We use information to advertise our services, promote our products, and maintain our business records. We hold this information for our own use only - we will only pass this information to third parties to trace debtors, recover debt or prevent fraud, or when the law requires it.

With whom does BBR share my information?

We will only pass your information to third parties to trace debtors, recover debt or prevent fraud, or when the law requires it.

For how long does BBR hold my information?

Your information will not be kept after your relationship with us ends, unless and for so long as it is necessary for us to do so for our accounts and records.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, BBR cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

We similarly make our best effort to ensure the security of any information you supply to us by post or by fax. Information archived in the course of maintaining our business records may only be accessed by authorised employees who are trained in the proper handling of customer information.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example; on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information whenever you're online.

Additional Information

If you have any questions regarding our Privacy Policy, please let us know.

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